Administrative Assistant I

Job description

Classification Title: Administrative Assistant I Classification Minimum Requirements: High school diploma or equivalent and one year of relevant experience or an equivalent combination of education and experience. Job Description: The Administrative Assistant I supports the daily administrative operations of the Continuing Dental Education (CDE) department at the UF College of Dentistry. This role plays a critical part in the planning and delivery of over 100 continuing education courses each year. The successful candidate will be detail-oriented, organized, and proactive, and will take ownership of their responsibilities while learning and growing in a fast-paced, customer-focused academic environment. Course & Program Administration: Serve as a point of contact for participants by phone, email, and in person, ensuring timely, professional, and solution-oriented communication. Coordinate participant registration, verify prerequisites, and maintain accurate enrollment records within the registration system. Support participants with online course access, troubleshooting account issues, and fulfilling requests for course documentation or duplicate certificates. Ensure a seamless reg...