mlcoa - Operations Manager - South Australia

Job description

Company Description mlcoa is a premium market leader of Independent Medical Assessments, partnering with insurers, employers, self-insured businesses, legal professionals and a panel of medical specialists recognised as leaders in their field. Every day, our work supports fair, timely and independent outcomes for customers and patients. Behind this is a high-performing operational team—one that values empathy, inclusion and collaboration as much as it does accountability and results. We are seeking an experienced Operations Manager to lead our South Australian business and continue building a strong, stable and high-performing team culture. Job Description: Reporting to the GM South Australia, this role is responsible for leading all operational functions across the SA business, including reception, customer service and invoicing. This is a hands-on leadership role for someone who is genuinely motivated to learn every part of the operation, understand each task in detail, and become the trusted expert across the full service delivery model. You will play a key role in strengthening team stability, supporting revenue growth, and ensuring a consistently high standard of service for m...