Remote Customer Support: Property Taxes - Email Support - Seasonal - 04/2026

Job description

We Could Use Someone Like You in Our Crew. ModSquad has partnered with a client whose software helps property owners lower their property taxes using automation and data. It identifies overpayments and enables users to save money. This is not a sales position. Instead, you'll serve as the first point of contact for email customer inquiries, providing a warm and helpful experience. Key Responsibilities: Respond to customer inquiries via emails. Answer questions about the client’s services and sign-up process Provide updates on existing accounts and service status Deliver empathetic, informative, and accurate support Production Hours (Pacific Time): Monday - Friday: 6 AM - 4 PM Commitments: Self-schedule 20 hours per week (minimum) 90-days (as needed) What We’re Looking For: A pleasant and professional phone presence Previous call center experience preferred, but not required Strong multitasking and research skills: Curiosity and willingness to learn new information daily Positive, energetic individuals who take pride in helping others Workspace Requirements: A dedicated laptop or desktop with Windows 10 or newer Minimum of 8 GB RAM: Wired internet connection ( Ethernet required ) Wi...