Oracle Technical Analyst I

Job description

POSITION SUMMARY: The Oracle Technical Analyst I, under Management supervision and guidance is responsible for following prescribed methods for the integration, implementation, and management of departmental specific clinical and business software applications, the specific hardware devices utilized for these applications by those departments, and their accompanying infrastructure components. This position works within AtlantiCare Information Technology (AIT) to support all devices that integrate within the clinical environment with assistance from Technical Analyst II and Technical Analyst III or manager. This support includes troubleshooting user problems, report writing, training/retraining end users, and testing upgrades as well as reviewing, analyzing, developing, installing and modifying software and hardware This position is responsible for detecting, diagnosing and reporting on related problems. This position may require on-call responsibilities and rotational shift coverage (early and late shifts). This position supports organizational goals by providing quality customer service, participating in performance improvement efforts, and demonstrating a commitment to teamwork a...