Collections Administrator - Arabic Speaker

Job description

JOB TITLE: Collection Accounts Assistant REPORTS TO: Assistant Manager, Servicing and Collections DEPARTMENT: Financial Services: WORKING RELATIONSHIPS: Owner Services: New Owner Administration: On/off-site Departments: Lakeland Financial Services: Asia Pacific Financial Services: IR, HR, F&A, and other MVW associates SUMMARY: Responsible for servicing & collection of past due loan and maintenance fee accounts as assigned. Execution of loan and maintenance fee calls to owners worldwide, requesting payment and aiming to reduce and control delinquency of past due accounts to the MVCI average rate. Complete all required collection activities for timely completion. Liaises with MVCI departments on owner-related loans and maintenance fee issues. Providing regular updates on overdue loan and maintenance fee accounts. ESSENTIAL JOB FUNCTIONS: Communicate with owners by telephone, email, fax and post when account becomes past due, requesting payment, and follow up on all promises received and accounts that have not been reached on initial call. Discuss with owners possible resolutions to bring their account back into good standing and advice owners of consequences of non payment. Review sp...