Customer Experience Consultant

Job description

Dream Big. Go Beyond. Be Unstoppable. About Us: Kyriba is a global fintech leader empowering CFOs and finance teams with cloud-based treasury, payments, and risk management solutions. We serve 3,000+ customers worldwide, managing $15 trillion in payments annually and helping businesses optimize liquidity performance across the enterprise. We're on a mission to become the most sought-after cloud technology company globally. We think big, innovate relentlessly, and challenge the status quo every day. If you are a problem-solver who’s ready to push boundaries and achieve more than you thought possible-you'll find an exceptional career within an extraordinary business. Role background: We're looking for a dynamic Customer Experience Consultant to join our team in tech hub in Warsaw and drive client satisfaction to new heights! You will be expected to provide outstanding customer support for Kyriba’s clients ensuring they receive a seamless, responsive, and highly effective service experience. This role demands strong initial Treasury knowledge on SaaS solutions, and excellent interpersonal skills. What You'll Do: Serve as a point of contact for client support queries through multiple c...