Customer Service Representative II (7:00am-3:00pm M-F)

Job description

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if you want to: We offer competitive compensation and benefits packages for our Team Members. Customer Service Representative II (7:00am-3:00pm M-F) The Customer Service Representative II (CSR II) provides first level support to their assigned customer accounts. The CSR also provides support to internal/external customers by troubleshooting any order and/or delivery issues. The CSR coordinates closely with the operations, planning, transportation and sales teams. Essential Functions - Work in an entrepreneurial and dynamic environment with a chance to make an impact. - Develop lasting relationships with great people. - Have the opportunity to build a satisfying career. Inventory Awareness: - Awareness of all SKU’s in the customer portfolio, and sourcing options for all items - Monitors inventory on all finished products for customers including all core and non-core items - Works in tandem with Production Planning to ensure product has been deployed accordingly - Researches inventory imbalances usi...