Invoicing Support FleetSTATS

Job description

Company Description: Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Job Posting External: Job Duties: - Central Invoicing and Customer Support - Review account specific invoice within the central invoicing system on the company’s Partner Extranet website. Ensure billing procedures are compliant with account guidelines and the customers work order system. Collaborate with DSPM, National Account Support Managers, and National accounts in efforts to support customer requests regarding invoicing and reporting. Assist in daily questions, requests, and overall support of each account. - Dealer Network Support - Address Crown Dealer Network questions relative to customer service & billing requirements. Follow-up on questions involving invoice rejections and truck adds. - System Maintenance - Assist with updating customer records and database setup tables. This includes database maintenance regarding equipment ide...