Customer Service Representative/Inside Sales

Job description

Benefits: Customer Service Representative (Sales & Customer Experience) – FASTSIGNS West Dallas Join a fast-paced, creative environment. At FASTSIGNS West Dallas, you’ll help businesses bring their brand to life through custom signs and graphics while building relationships and driving sales. - 401(k) - 401(k) matching - Bonus based on performance - Free uniforms - Opportunity for advancement - Paid time off - Training & development Why You’ll Love This Role: - Base pay + commissions - Monday–Friday schedule (8 AM – 5 PM) — no weekends - Paid holidays + Paid Time Off - Paid training and ongoing development - Annual raises and growth opportunities - Fun, casual, and creative team environment What You’ll Do: - Be the first point of contact for walk-in, phone, and email customers - Guide customers through solutions by recommending signage and graphics products - Prepare estimates, process orders, and manage projects from start to finish - Coordinate with production and installation teams to ensure smooth delivery - Follow up with customers to ensure satisfaction and generate repeat business - Proactively reach out to prospects through calls, emails, and marketing efforts What We’re Lo...