Restoration Supervisor

Job description

Benefits: - 401(k) - Bonus based on performance - Dental insurance - Health insurance - Paid time off Job Title: Restoration Supervisor: Summary: The Restoration Supervisor assigns, coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates to customers and clients the company’s Here to Help® commitment. Primary Responsibilities: · Facilitate a positive customer experience and ensure customer satisfaction of services. · Communicate clear expectations to Restoration Technicians and supervise their activities. · Coordinate and perform restoration processes as scheduled and ensure quality control. · Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers. · Follow and oversee safe work practices and adherence to safety and risk management guidelines. · Document a detailed and accurate job file to support the services provided. · Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using...