Public Safety Dispatcher - Emergency Operations Center - Night

Job description

Schedule Full Time: 80 Hours/Biweekly: Hours: 11:00pm - 7:00am: Rotating Weekends and Holidays, Required: General Summary: Provides 24/7, on-site monitoring and dispatch services from the Public Safety Operations Center to safeguard patients, visitors, team members, and property across all WellSpan locations. Operates CCTV, alarm, radio, and computer aided dispatch systems. Records incidents accurately and coordinates timely responses with internal public-safety teams and external emergency-response agencies. Duties and Responsibilities: Essential Functions: - Receives public safety related calls, radio traffic, and alarm activations, prioritizing incidents in accordance with established protocols. - Dispatches security officers, EMS ambulances, and other public-safety resources via radio and computer-aided-dispatch software; contacts count 911 centers when police or fire support is required and conducts detailed hand-off reports during shift changes. - Monitors CCTV, access-control, and geolocation platforms continuously, reporting issues, irregularities and escalating threats to the appropriate supervisor or field units. - Sends mass communication alerts for severe weather, exter...