JobMesh

Patient Access Associate- Part Time-Nights

St Croix Health · US

Description Job Summary: The Patient Access Associate is responsible for being the first point of contact with patients and their caregivers. This position a...

Job description

Description Job Summary: The Patient Access Associate is responsible for being the first point of contact with patients and their caregivers. This position assists patients with the administrative aspects of gaining access to the medical treatment they need. The Patient Access Associate oversees patient registration, telecommunication systems, and patient scheduling. Essential Duties and Responsibilities: 1. Patient Registration · Greet patients and their caregivers upon arrival · Register patient accurately in the database · Collect information such as patient details, medical history, billing, and insurance information · Records insurance information and updates any other patient information · Relays information between patients and other staff members · Informs patients and their caregivers on hospital procedures, policies, and protocols 2. Telecommunication · Handles all functions in the telecommunications area, daily on call schedule, alarm monitors and ambulance communications and/or works the call center in the clinic. · Patient/staff complaints when in telecommunications area · Input from other departments on our accuracy 3. Patient Scheduling · Schedules patient appointmen...