Honda Service Advisor

Job description

Dealership: L0341 Tampa Honda Service Advisor – Tampa Honda: At Tampa Honda , helping customers drive away with a smile is what we do best. Join a team dedicated to earning customers for life and delivering exceptional service. We are proud to be recognized as an Automotive News Best Dealership to Work For for 2023, 2024, and 2025. Responsibilities: Serve as the liaison between customers and technicians, ensuring service needs are clearly understood and addressed. Assess vehicle performance issues, verify warranty/service contract coverage, and develop accurate repair estimates. Prepare and enter repair orders (RO) in the dealership system, obtain customer approvals, and maintain detailed customer records. Communicate additional service and repair recommendations to customers based on inspections. Administer manufacturer warranties for qualifying vehicle repairs. Keep customers informed of service specials, completion times, and repair costs. Qualifications: Former Service Advisor or technician experience is preferred. Familiarity with CDK or other dealer management software is desirable. Basic mechanical understanding of automobiles. Strong organizational and communication skills....