Customer Support Laboratory Specialist

Job description

A day at MKS/Atotech We are looking for a Customer Support Laboratory Specialist to join our MKS/ Atotech Laboratory in Poznań. In this role, you will be a key contributor to our analytical laboratory operations, supporting both internal teams and external customers through high‑quality analytical investigations, reliable reporting, and technical consultation. Reporting directly to the Laboratory Manager, you will work in a regulated, safety‑focused environment, using advanced analytical techniques and instrumentation while ensuring compliance with quality standards and best laboratory practices. This position offers an excellent opportunity to develop your expertise in analytical chemistry while working in a collaborative, international setting. You will make an impact by: - Performing sample investigations based on internal and external customer requests, including evaluation and reporting of analytical results. - Documenting analytical procedures and tests in accordance with ISO 9001 requirements, as well as maintaining records and archiving related results and documents. - Acting as a contact person and technical consultant for customers on analytical topics. - Ensuring order a...