Customer Success Manager - UK&I

Job description

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life: The Endoscopy Operating Unit, part of the Medical Surgery Portfolio Group, focuses on delivering unmatched value to its customers by providing innovative solutions that improve patient outcomes, lower the cost of healthcare delivery and allow early detection and then treatment of chronic diseases and cancers affecting the entire GI Tract and Hepatopancreatic system. Within the Endoscopy business, we are expanding the adoption of connected, cloud-based solutions to support clinicians and hospitals across the UK & Ireland. As Customer Success Manager, you will lead the adoption and scaling of Medtronic’s digital endoscopy and connectivity solutions across the UK & Ireland. In this role, you will also be responsible for shaping how Customer Success is embedded within the Endoscopy business at Medtronic, defining the operating model, engagement principles and value narrative that underpin long-term customer outcomes. You will co...