Customer Relations Specialist Float

Job description

Customer Relations Specialist Float Department: Front Office Support: Employment Type: Full Time: Location: Weldon Spring: Compensation: $18.89 / hour: Description: Be the Face of Compassionate Care as a Customer Relations Specialist (Float) Schedule: Mon-Thurs 7:30am to 6pm As a Customer Relations Specialist (Float) , you’ll be the welcoming face of Compass Health Network—greeting clients, supporting front-desk operations, and ensuring a smooth check-in experience across our regional clinics. In this dynamic, fast-paced role, you’ll be cross-trained to support multiple locations and will travel to assigned clinic locations to provide coverage where it’s needed most. Flexibility is key, as schedules may vary based on clinic needs. This is a great opportunity for someone who excels at customer service, enjoys variety in their workday, and thrives in a front-facing healthcare role. You'll be part of a mission-driven team working to remove barriers to care—one interaction at a time. Key Responsibilities: - Greet clients with warmth and professionalism upon arrival - Manage check-in/check-out processes, appointment confirmations, and daily schedules - Verify and update insurance and de...