Account Manager

Job description

Account Manager About our Team: Elsevier is a global information analytics company that helps institutions and professionals progress science, advance healthcare and improve performance for the benefit of humanity. We serve the research, academic and clinical communities through the application of technology and analytics to content. In this way, we empower those communities to contribute to social progress, to enhance human well-being and to share and expand the breadth of human knowledge Responsibilities: Drive Commercial Edge: Prioritize customers: Conduct comprehensive needs analysis to understand customer challenges, goals, and opportunities. Represent Elsevier as a trusted advisor, aligning solutions to customer strategies and delivering measurable improvements. Deliver sustainable performance: Achieve revenue targets through new sales and timely renewals, ensuring long-term account growth. Use data and insights to inform decisions, forecast accurately, and identify growth opportunities across the full portfolio. Collaborate to Deliver: Partner with internal teams (marketing, product, customer success) to design and execute strategic account plans. Communicate impactfully wit...