Manager, Center Operations

Job description

This employee is the direct Supervisor of Service Representatives, Health care Specialists, and Customer Service Representatives. Job Responsibilities: - Interview, hire, train, and supervise quality candidates for service representatives - Assists with employee files, including but not limited to the coordination of employee benefits and evaluations for service representatives - Interacts with Medical Professionals in the community - Implement safety programs, including maintaining records in compliance with all Federal, State, and Local regulations that apply to DOT and FDA - Knowledgeable of Medicare, insurance rules and regulations, community resources and medical equipment availability - Responsible for the CHAP effort for the center - Responsible for organizing and focusing on special programs - Controls inventory and the purchasing of equipment and supplies - Responsible for growth of the customer base through excellence in customer service - Responsible for the profitability of the center and for implementing and directing cost controls - Promotes effective written/verbal communications - Responsible for maintaining a fleet of leased vehicles including establishing a routin...