IT Program Manager - Veeva CRM

Job description

JOB DESCRIPTION: IT Program Manager – Veeva CRM Location: Dublin: Business Unit: Commercial Delivery Solutions – Abbott Diabetes Care Travel: ~10% (regional & occasional international) About the Role: We are seeking a high‑impact IT Program Manager with strong experience delivering regional-scale software and business applications within the Medical, Pharma, MedTech, or broader Healthcare sector . This role leads end‑to‑end Veeva CRM delivery—partnering closely with commercial, marketing, and field teams to deliver technology that elevates customer engagement and drives commercial excellence. You will be the strategic IT partner , accountable for translating business needs into scalable solutions, managing high‑visibility programs, and guiding cross‑functional technical teams across the region. What You’ll Lead (Key Responsibilities): Own program delivery for Veeva CRM and related modules (Vault, Align, Engage, PromoMats, Campaign Manager). Drive full project lifecycle —from business case creation and planning to execution, deployment, and post‑go‑live optimization. Lead regional software implementation projects with a focus on commercial applications (sales, marketing, digital eng...