Automotive Service Advisor - INFINITI

Job description

Are you passionate about delivering world-class customer service? Do you thrive in a fast-paced, dynamic environment and want to be part of a team that focuses on luxury, innovation, and performance? INFINITI Stuart , a proud member of the Murgado Automotive Group , is seeking a dedicated and experienced Automotive Service Advisor to join our successful service team. This is your chance to build a rewarding career with a luxury automotive brand and contribute to an outstanding customer experience. What You'll Do: Serve as the primary point of contact for our valued INFINITI customers, ensuring their service needs are met with the highest level of professionalism and care. Assist customers with scheduling vehicle maintenance and repair services. Provide detailed explanations of repairs, costs, and timelines in a clear, courteous manner. Work closely with service technicians to ensure timely and accurate completion of repairs. Conduct vehicle walk-arounds with customers to identify service needs and recommend preventive maintenance. Maintain up-to-date knowledge of INFINITI vehicles, products, and services to offer accurate recommendations. Ensure all documentation is accurate and se...