Sr Change Manager

Job description

The Sr. Change Manager is responsible for the facilitation and support of the CME Group IT Change Management function. This role focuses on ensuring that IT Change Management processes are applied to all configuration changes within CME’s controlled environments. You will utilize ServiceNow to manage the change lifecycle, identifying risks and ensuring regulatory compliance while supporting the continued operations of all CME Group Systems. What You’ll Get: ​ Explore our full range of benefits - A supportive environment fostering career progression, continuous learning, and an inclusive culture. - Broad exposure to CME's diverse products, asset classes, and cross-functional teams. - A competitive salary and comprehensive benefits package. What You’ll Do: - Process Support: Partner with POD teams and Engineers to facilitate the change process, ensuring continuous deployment delivery remains safe and structured. - ServiceNow Coordination: Manage the day-to-day entry, tracking, and movement of change requests within ServiceNow, assisting users and support groups with platform navigation. - Policy Application: Apply defined deployment windows and IT policies to change requests to ensur...