Franchise Technology Specialist II

Job description

What we offer: - Excellent health benefits plan, which includes medical, vision and dental options - 401(k) with company match - Company profit sharing plan - Generous paid time-off and paid holidays - Paid parental leave - 2 free on-site fitness rooms - Employee Assistance Program - Employee Resource Groups - Personal and professional development program Job Summary: The Franchise Technology Specialist II is responsible for assisting the Franchise Technology Manager and Service Line Product Managers with the identification and prioritization of technology improvements, as well as designing, directing and assisting with the delivery of training associated with new and existing SERVPRO technology. The Franchise Technology Specialist 2 will collaborate with internal stakeholders and the franchise community on how to properly use new SERVPRO technology as well as new features of existing SERVPRO technology. You will: - Identify, design, direct, and assist with the delivery of resources associated with SERVPRO technology. - Partner with Information Technology team to coordinate and assist with User Acceptance Testing (UAT). - Work with Information Technology team to establish Alpha/Bet...