Customer Education Specialist

Job description

Job Description Join the team redefining how the world experiences design. Hello, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. Where and how you can work Our flagship office is in Sydney, Australia, but we've made our way from down under, to a campus in Austin, Texas which is now home to our US operations. You have choice in where and how you work, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals. What you’d be doing in this role Content Creation & Learning Design: Design and write learning content across courses, micro-lessons, guides, playbooks, and webinars. Translate complex product concepts into clear, structured, and digestible learning sequences. Create scenarios, examples, activities, and challenges that help learners apply skills. Write natural, engaging scripts for video content and live training. Research & Strategy: Conduct research, analyze workflows, and gather SME insights to shape learning strategies. Apply adult learning principles and behavior-...