Program Manager
BrightSpring Health Services · Lufkin, Texas, US
Our Company ResCare Community Living Overview The Program Manager is responsible for overseeing the daily operations and service delivery of residential and...
Job description
Our Company ResCare Community Living: Overview: The Program Manager is responsible for overseeing the daily operations and service delivery of residential and community programs supporting individuals with developmental disabilities. This role ensures consistent regulatory compliance, promotes a positive organizational culture, and upholds the agency’s mission and values. Working closely with the Executive Director and leadership team, the Program Manager leads staff, coordinates individualized supports, ensures quality outcomes, manages risk, and supports strategic initiatives, census development, and operational growth. Responsibilities: - Oversee daily operations of sponsored residential services within the assigned region, ensuring high-quality, person-centered care. - Supervise and support regional program staff, including hiring, onboarding, training, evaluations, coaching, and professional development. - Routinely monitor service delivery through on-site observations, documentation audits, and staff performance reviews to ensure program integrity and compliance. - Ensure adherence to safety, health, licensing, and regulatory standards in all program environments. - Act as a...