INTERVIEWING CLERK - 60020555

Job description

Requisition No: 870946 Agency: Children and Families: Working Title: INTERVIEWING CLERK - 60020555 Pay Plan: Career Service: Position Number: 60020555: Salary: $1336.92: Posting Closing Date: 03/04/2026: Total Compensation Estimator Tool: Job Opportunity Columbia County: Interviewing Clerk: Lake City Family Resource Center: 1389 W US Highway 90, Lake City, FL 32055 BILINGUAL PREFERRED: DESCRIPTION: This is work interviewing and/or determining eligibility of persons applying to receive assistance from government programs and agency resources, such as public health and social services programs, by: Effectively assisting customers in the Customer Service Center in accordance with the Department's Performance Management Plan. - Effectively assessing customers' needs. - Referring customers to community agencies as appropriate. - Timely and accurately escalating customers' complaints/inquires as appropriate. - Documenting customers' records timely and in accordance with departmental procedures. - Assisting customers with completion of online or paper applications. - Assisting customers with My ACCESS Accounts. - Effectively communicate with internal and external customers as by departmen...