Insurance Coordinator

Job description

Must have reliable transportation as this person will be traveling to and from clinics within region (mileage reimbursement provided.) PURPOSE AND SCOPE: Explores, recommends, and coordinates insurance and potential financial assistance options available to kidney dialysis patients in a specified geographic area, while providing our patients education to elect the best insurance options for them. Supports FMCNA’s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and company policy requirements. PRINCIPAL DUTIES AND RESPONSIBILITIES: Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. - Meets regularly with dialysis patients at the clinic(s) in the assigned region to educate and coordinate insurance options: - Educates on the availability of alternative insurance options (i.e., Medicare, Medicaid, Medicare Supplement, State Renal programs, and COBRA). - Ensures patients have followed through with the application process. - Obtains premium statements and signatures from patients. - Discusses s...