Quality Specialist

Job description

Date Posted: 2026-04-03 Country: Switzerland Location: Route de Moncor 12, CP 1136, 1701 Fribourg Role Overview: The Quality Lead is responsible for implementing, maintaining, and continuously improving the Otis Switzerland Quality Management System (QMS) in line with ISO 9001, Otis's standards, and OPXL requirements. The role plays a key part in driving quality excellence across the organization, supporting the field organization, and strengthening a culture of continuous improvement. Key Objectives: Implement, maintain, and continuously improve the Quality Management System in compliance with ISO 9001 and Otis global standards Ensure Otis Switzerland achieves and sustains the expected performance level against OPXL standards Support the field organization in the execution and completion of PUI (Product / Process Quality Improvement) activities Contribute to increased customer satisfaction through structured quality processes and continuous improvement initiatives Responsibilities: To implement and maintain the Quality Management System based on standard ISO 9001 and Directives which apply To support other departments to reach customer satisfaction – supporting customer complaint...