Help Desk Intern

Job description

Overview A Help Desk Intern is a student employee that assists the Help Desk Team and provides quality technology support under the direct supervision of the Help Desk Supervisor. Responsibilities: - Assists the Help Desk Team to deliver technology support - Assist with the deployment of new equipment - Assist with software installs - Assist in collecting information for the equipment inventory Goals of the Internship: - Learn some of the many facets of Information Services and Technology - Hands on learning experience in the technology arena - Learn how to work with different types of personalities Qualifications: - Experience with IT fundamentals such as computer hardware troubleshooting and computer network knowledge - Ability to work in both a team environment and independently - Time Management - Analytical skills, the ability to solve problems that may come up during a typical work day - Strong written and verbal communication skills - Strong interpersonal skills with end users, customers, and management - Ability to communicate IT terminology to someone that does not understand technical terms - Must be pursuing a degree or certificates in a computer related field Benefits:...