Parts and Service Forecasting and Reporting Manager

Job description

The Forecasting and Reporting Manager is accountable for leading sales forecasting and sales performance analysis for service parts, translating internal and external demand signals into accurate, actionable forecasts for the North American network. This role owns forecast governance, performance reporting, and insight generation (trend, mix, variance, and driver analysis) to improve sales plan accuracy, support growth targets, and enable proactive decision-making. The manager partners cross-functionally (Sales, Supply Chain, Finance, and Operations) to align demand, supply, and financial outcomes. This role balances: - Sales forecasting & analytics depth (forecast accuracy, driver-based modeling, mix/variance analysis, automation). - Commercial execution (connecting forecasts to replenishment and deployment decisions to capture sales opportunity). Key Responsibilities (include, but are not limited to): - Own monthly/weekly sales forecasting for service parts, including baseline, promotional/event impacts, and product life-cycle considerations; publish a clear forecast narrative and key risks/opportunities. - Lead sales performance analysis (trend, mix, price, and volume) and varia...