Accounts Receivable Associate

Job description

ACCOUNTS RECEIVABLE ASSOCIATE Responsible for managing the company’s incoming payments by ensuring accurate and timely processing of payments as well as monitoring customer accounts. Critical in maintaining positive cash flow and strong customer relationships. PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES: Invoicing and Billing: - Invoicing and Billing is handled by our Customer Service Department. Payment Processing: - Record and apply customer payments, including checks, ACH, wire transfers and credit cards. - Monitor and reconcile daily payment batches with accounting records. - Address and resolve payment discrepancies with customers. Account Reconciliation: - Reconcile customer accounts and maintain accurate AR aging reports. - Investigate and resolve discrepancies between payments and invoices. - Collaborate with the accounting team to ensure accuracy in financial statements. Collections and Customer Relations: - Monitor outstanding balances and follow up with customers on overdue accounts. - Monitor and enforce credit policies and procedures. - Contact customers to resolve billing disputes and negotiate payment plans if necessary. - Maintain professional and positive rela...