Technical Writer

Job description

Department: IT Location: Middleburg Heights (hybrid schedule - 4 days/week onsite after initial 100% onsite period) Purpose: Quadax, an award-winning leader in healthcare revenue cycle technology, is seeking an experienced Technical Writer to join our growing product management team. This role will write, update, and edit technical documentation for our healthcare revenue cycle management and reimbursement support solutions. You will work closely with the development team to produce online user manuals, software release notes, and related product documentation. You will support the strategy and deployment of current best practice documentation methods for healthcare revenue cycle management and reimbursement support solutions. Key Responsibilities: · Prepare and oversee release notes, ensuring accuracy and timely delivery. · Partner with development teams to understand complex technical concepts and translate them for users. · Produce accurate, user-friendly documentation of software products based on careful research and interviews with subject matter experts. · Organize information from multiple sources and create online help that follows technical communication standards. · Prep...