Admissions Assistant

Job description

Overview Full-Time | Monday–Friday 9:30am–6:00pm | Rotating Weekend Shift Keystone Treatment Center is seeking a dedicated Admissions Assistant to join our mission-driven team supporting individuals seeking Substance Use Disorder (SUD) treatment. This role is ideal for someone who thrives in a fast-paced, compassionate environment and is committed to helping clients take their first steps toward recovery. What You’ll Do: Serve as the first point of contact for potential clients and families seeking treatment Guide individuals through the admissions process with empathy, professionalism, and clarity Discuss funding options, insurance coverage, and financial responsibilities Coordinate transportation logistics to ensure safe and timely arrival for treatment Collaborate with clinical, administrative, and outreach teams to support smooth admissions Maintain accurate documentation and uphold confidentiality standards Participate in a rotating weekend schedule to support 7‑day admissions needs What We’re Looking For: Strong communication skills and the ability to speak with clients in crisis with compassion Comfort discussing financial matters, insurance benefits, and payment options Abi...