BALENCIAGA Sales & Client Advisor | Yorkville
Kering · Toronto, Ontario, CA
Summary We are currently seeking a Sales & Client Advisor who will report to the Store Director. YOUR OPPORTUNITY The Sales & Client Advisor significantly co...
Job description
Summary We are currently seeking a Sales & Client Advisor who will report to the Store Director. YOUR OPPORTUNITY: The Sales & Client Advisor significantly contributes to the store sales, by providing Balenciaga signature to all clients, supporting the management team, and representing Balenciaga brand and image. S/He embodies Balenciaga behaviors and engages clients. Job Description: HOW YOU WILL CONTRIBUTE: A BUSINESS DEVEOPER: - Achieve sales targets, quantitative and qualitative goals and KPIs - Deal with and report all situations regarding client requests and complaints to the Management Team - Provide high quality feedback regarding clients to the Management Team - Closely work with stock team to ensure product availability and meet client requests - Keep informed on market, fashion trends and business environment A BRAND PROMOTER (CLIENTS): - Inspire clients by embodying the Balenciaga behaviors - Ensure seamless execution of the omnichannel client journey - Present Balenciaga universe and signature, by giving details on collections and inspirations with a storytelling approach, when needed - Give tailor-made advice, listening clients’ expectations and answering requests - M...