Operations Manager

Job description

Job Title Operations Manager Job Description Summary: The Operations Manager for our Orlando, Jacksonville, and Stuart, Florida offices is a strategic and hands-on leader responsible for overseeing all aspects of local operations. This role is designed to support our Brokers and service lines by ensuring seamless operational delivery across a wide range of functions including—but not limited to—brokerage and administrative support, marketing and production design, financial analysis, transaction management, reprographics, and facilities. This individual is accountable for the overall health of the office, including team morale, culture, engagement, and cross-functional connectivity. They serve as the primary escalation point for internal and external stakeholders, ensuring timely resolution of issues and continuity of service. The Operations Manager will lead with a people-first mindset, driving operational efficiency, data integrity, and strategic forecasting. Key responsibilities include financial modeling, AR/AP processing, vendor management, CRM oversight, and process optimization. Partnering closely with market and regional leadership, this role is critical to implementing bes...