Administrative Assistant - Meineke Auto Repair -Mundelein -2060

Job description

Administrative Assistant – Meineke Auto Repair (Crestwood, IL) **Location:** Mundelein, Illinois **Reports To:** Store Manager Position Overview: We are seeking a highly organized and customer-focused Administrative Assistant to support daily operations at our Meineke Auto Repair shop in Mundelein. The ideal candidate will combine strong communication skills with practical problem-solving ability, ensuring excellent customer experiences while assisting the store team with administrative and operational tasks. This role requires initiative, professionalism, and a willingness to step in wherever needed to help the shop succeed. Key Responsibilities: Customer Communication: · • Keep multiple customers updated on the status of their vehicle repairs. · • Handle incoming phone calls and in-person inquiries with professionalism. · • Respond to customer complaints with empathy, patience, and solutions-focused communication. Operational Support: · • Assist in managing daily shop operations as directed by the Store Manager. · • Receive, log, and organize incoming parts deliveries. · • Process returns of unused parts and maintain proper records. · • Order shop supplies and ensure adequate inv...