Inside Sales Representative (Hybrid Office/Home)

Job description

We’re hiring an Inside Sales Rep to help grow our business by building strong relationships with our existing customers, identifying new opportunities, and handling inbound inquiries. This role is hybrid—working in our center and from home after training and performance benchmarks are met. Role Overview This position focuses on relationship-based selling and supporting customers through calls, emails, CRM follow-ups, and project coordination. You’ll work closely with the production and design team to support customers from initial request through delivery. The goal is to increase repeat business and help customers continue to grow their branding with us. Key Responsibilities: Sales & Customer Outreach• Conduct outbound calls and emails to existing customers to nurture relationships and drive repeat orders• Follow up on estimates, inbound leads, and online requests• Listen and consult with customers to match sign and graphics needs with solutions• Promote add-on services and products when appropriate Project & Account Coordination• Prepare estimates and enter job orders• Work with design and production teams to move projects forward• Provide order updates and ensure smooth project c...