Field Technician - Cold Spring, MN

Job description

Job Summary: As a Field Technician at Midco, you will install, maintain, and troubleshoot services to ensure optimal performance and customer satisfaction. Your duties include conducting technical assessments, managing service installations and disconnections, and repairing network issues for both residential and business customers. You will work with cutting-edge technology to deliver exceptional customer experiences and ensure customers receive the best value for their needs. If you enjoy problem-solving and interacting with people, this role is perfect for you. Responsibilities: - Conduct accurate and comprehensive technical evaluations of commercial properties for service feasibility, providing an assessment of internal costs. - Perform installation tasks, including voice, video, and data installations, as well as service changes and disconnects, in both customer homes and business locations. - Troubleshoot and repair services from the tap to Customer Premise Equipment (CPE), resolve signal leakage issues, and ensure optimal signal levels and picture quality on all television sets. - Act as a proactive liaison between Field Operations and Business Services to ensure exceptional...