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Service Desk Technician I

Pure Healthcare · Sandy, Utah, US

About Pure Infusion Pure Infusion is a leading healthcare infusion services company providing high-quality, patient-centered infusion therapy across multiple...

Job description

About Pure Infusion Pure Infusion is a leading healthcare infusion services company providing high-quality, patient-centered infusion therapy across multiple clinic locations. Born from the merger of Pure Infusion Suites and Aleracare, we are building a unified organization grounded in a strong culture of excellence, accountability, and genuine care for patients and employees alike. Headquartered in Salt Lake City, Utah, with operations spanning multiple states, we are in a pivotal stage of growth and integration—and we’re looking for people who want to help shape what comes next. OUR CORE VALUES: We live by four core values that define our culture and guide our hiring: WE ARE · People-obsessed · Relentless Improving · Innovators · Grateful Summary/Objective: The Service Desk Technician I serves as the primary point of contact for end-user IT support. This Tier 1 role focuses on resolving common technical issues, delivering a high-quality customer experience, and ensuring timely resolution or appropriate escalation of incidents. The position is ideal for entry-level to early-career professionals seeking to build foundational IT support skills in a fast-paced, service-oriented envir...