Customer Advocate French-Speaking (x/m/f)

Job description

Information: #Give people access to justice! Digital technologies are significantly transforming the legal market – and this development will only accelerate in the years to come. Flightright, Chevalier and freem form the Allright Group! We are at the forefront of Legal Tech automation and provide legal support to air passengers facing issues with airlines, as well as in the fields of traffic and labor law. Our French-speaking Operations Team at Flightright is growing! We are one of the core teams within the company. Every day, we stand up for the rights of our customers and are their first point of contact for questions and challenges. With our hands-on mentality and drive to continuously improve, we always find the best solutions – even for the most complex cases. Are you ready to join us and become part of a fun, ambitious, and purpose-driven team? We are looking for YOU as our Customer Advocate (x/f/m) – France!: Your mission: - You are the main point of contact for our French customers and guide them throughout their entire case journey - You communicate with airlines, external lawyers, and our partner law firms - You assess incoming cases and support the initial legal evaluat...