Sr. Account Director

Job description

Job Title Sr. Account Director Job Description Summary: Cushman & Wakefield is seeking a Senior Account Director to lead a large, complex global client account within Global Occupier Services (GOS). This senior leadership role is responsible for overall account strategy, client satisfaction, service delivery excellence, and financial performance, while driving growth and innovation across the enterprise. Job Description Role Overview: - Serve as senior executive relationship manager for a large, global client account - Define and execute the overall account vision, strategy, and performance goals aligned to client business objectives - Lead multidisciplinary account teams across Integrated Facility Management, Transaction Management, Project & Development Services, Portfolio Administration, and Workplace Strategy - Drive client satisfaction, innovation, and continuous improvement across all service lines - Maintain full P&L ownership, including budgets, forecasts, profitability, and EBITDA targets - Identify and execute opportunities for service expansion, increased share of wallet, and contract renewals - Lead executive-level business reviews, governance meetings, and growth discu...