Concierge

Job description

Buckner Retirement Services Community: Ventana by Buckner Location: Dallas, TX - Onsite Address: 8301 N Central Expy, Dallas, TX 75225 Shift: 7:00am-3:30pm on Sunday, Monday, Tuesday, Wednesday, 12:00pm-8pm on Thursday. Job Schedule : Full-Time We are seeking a Concierge to join our community committed to delivering outstanding customer service. As a Concierge, you will play a n important role in all phases of customer service that meets or exceeds Buckner quality, service, and hospitality standards. Join our team and inspire happiness in the lives of others! What you'll do: - Coordinate hospitality service activities including general resident communications, guest reception, event planning, and problem solving any resident and guest needs or concerns. - Establish and maintain organized communications and reference systems at each concierge desk including rolodex, emergency vendor information, resident census, and all other systems necessary for effective community communications. - Serve as liaison with new resident upon move-in. - Act as liaison between resident with community by providing direction and assistance in resolving concerns, channeling concerns to the appropriate adm...