JobMesh

Switchboard & Reservations Agent

Accor · Banff, Alberta, CA

Company Description At the Rimrock, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, o...

Job description

Company Description At the Rimrock, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock. Live boldly. Work with heart. Stay moved. https://www.rimrockcareers.com/ Job Description: As a Switchboard & Reservations Agent, you are the calm centre of communication, the voice of Rimrock. From dining reservations to amenity requests, wellness bookings, directions, and everything in between, you are the first call guests make when they need something and the person they trust to make it happen. This role is about more than answering phones; it’s about patience, precision, steady support, and warm, human connection. You ensure every request is received with care, communicated clearly, and fulfilled seamlessly. With your attentiveness, empathy, and steady pace, you turn each interaction into a moment of ease and reassurance. Start Date: June 2026: Contract Type: Full-Time: Pay Rate: $18 per hour: Key Responsibilitie...