Onsite Support Analyst - Cranbury, New Jersey

Job description

At Slipstream, we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations. Slipstream’s industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with the opportunities for internal growth. Job Summary: We are seeking a motivated and service-oriented Onsite Support Analyst to provide day-to-day IT technical support across endpoint, identity, and collaboration platforms. This role is responsible for supporting end users, resolving incidents and service requests, and contributing to a secure, compliant, and efficient IT environment. The Onsite Support Analyst will work within a modern IT ecosystem including ServiceNow (ITSM), Okta (Identity & Access Management), Microsoft 365, endpoint management platforms, and cybersecurity tooling, while supporting both GxP and n...