MedTech Field Service Coordinator - Central

Job description

Our Field Service Coordinators employ their technical and customer service experience by collaborating with healthcare professionals and technicians. This opportunity supports scheduling needs for field service personnel performing software updates in various healthcare related facilities. This is a remote work from home position, and the project is set to be completed by the end of December 2026. The opportunity has flexible training that will grow with you as you learn the role. Initial efforts will be focused on facility outreach, and as your confidence in the systems and processes grow, scheduling training will begin. Responsibilities: - Lead, facilitate, coordinate, and track day-to-day activities required to ensure the customers’ field service needs are completed on time, successfully, and in a manner consistent with organizational goals - Contact healthcare and customer facilities to coordinate assignments for supporting field team members - Manage customer expectations of product and services - Demonstrates exceptional attention to detail by ensuring accuracy and completeness in all tasks, including reviewing documentation, validating data, and identifying inconsistencies b...