Lead Team Member
J & H Family Stores · Grand Rapids, Michigan, US
BROAD FUNCTIONS : To obtain payments for goods while maintaining a high level of customer service. Assists the Store Manager with some of the daily operation...
Job description
BROAD FUNCTIONS : To obtain payments for goods while maintaining a high level of customer service. Assists the Store Manager with some of the daily operations. SPECIFIC RESPONSIBILITIES: In addition to all duties of a Team Member – Levels I and II the Lead Team Member is responsible for the following: 1. Supports Store Manager in loss prevention efforts 2. Provides as a back up for paperwork, deposit and orders in the absence of a manager 3. Checks gas prices 4. Provides assistance with scheduling employees 5. Assist with Month End procedures. CONTACT WITH OTHERS - Internal: 1. Will have contact with other Store Clerks, Store Managers and District Managers on a daily basis CONTACT WITH OTHERS - External: 1. CUSTOMERS: 2. Vendors PREREQUISITES : BENEFITS: - Education : High school diploma or equivalent with the ability to read and perform math. Ability to read, speak and understand English. - Attend and complete the ‘Train the Trainer course’ - Experience : Ability to understand, articulate and implement written and verbal instruction. - Ability to interact with customers on a friendly basis and work in a fast-paced environment - Availability : Must be able to work a flexible, full-...