EL Cashier
WKS Restaurant Group · Gilbert, Arizona, US
Position Purpose: Takes guest's order in a friendly and courteous manner and accepts payment from guests. Placement in the Organization: Reports to Assistant...
Job description
Position Purpose: Takes guest's order in a friendly and courteous manner and accepts payment from guests. Placement in the Organization: Reports to Assistant and General Manager. Responsibilities/Duties/Activites: - Follows company food handling and safety procedures. - Counts cash before and after working register. - Recognizes, greets, takes guest order, and uses suggestive and/or upselling for every order taken. - Uses Micro's system to enter orders, corrects mistakes; communicates to manager when void occurs or problem arises. - Collects payment, gives guest correct changes. - Gives guest receipt, points out beverage and salsa bar, thanks guest, and gives proper departing comment. - Utilizes total guest satisfaction and pleasantly/quickly corrects mistakes and answers guest’s questions. - Maintains correct flow of orders at drive-thru window - Uses wireless or intercom communication system to communicate with guest (drive-thru). - Works at a pace that enables the drive-thru team to meet or exceed company service time standards (drive-thru) - Responsible for proper cash handling and any cash shortages and/or overages. - Cleans and sanitizes entire work area - Regularly assists e...