Customer Service Manager - Bakersfield 1.1

Job description

Description Employment Details: Location: Bakersfield, CA (Onsite) Classification: Full-Time: This position is exempt and will be paid on a salaried basis. Benefits: · Medical · Dental · Vision · Paid Time Off (PTO) · Floating Holiday · Simple IRA Plan with a 3% Employer Contribution · Employer Paid Life Insurance · Employee Assistance Program Compensation: The initial pay range for this position upon commencement of employment is projected to fall between $33.80 and $42.24. However, the offered base pay may be subject to adjustments based on various individualized factors, such as the candidate's relevant knowledge, skills, and experience. We believe that exceptional talent deserves exceptional rewards. As a committed and forward-thinking organization, we offer competitive compensation packages designed to attract and retain top candidates like you. Position Summary: The Customer Service Manager is responsible for the overall leadership, performance, and operational effectiveness of the Call Center Department. This role oversees Customer Service Representatives (CSRs) and supervisory staff, ensuring the delivery of high-quality, timely, and accurate service to members, providers,...