Transcription Services Clerk

Job description

Salary The salary range for this position is CAD $28.74/Hr. - CAD $28.74/Hr. Job Accuracy Posting Flag: The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A criminal record check may be required Summary: Reporting to the Regional Service Manager or designate, the Transcription Services Clerk performs a variety of clerical duties including responding to physician/clinic inquiries regarding the status of transcribed reports, following up with physicians/clinics to clarify status of reports and or resolve routine report transmission issues. Refers customer issues to appropriate transcription team member as required. The Transcription Services Clerk monitors, checks, verifies and corrects provider and institutional data using the Ministry of Health Provider Location Registry (PLR) web application and the Provider Location Registry Consolidator middleware data storage system. Acts as the primary contact on issues related to the systems by responding to user inquiries; identifies and resolves i...