ServiceNow HRSD (Senior) Consultant

Job description

General information Reference: 2026-1396 Position description: Job title: ServiceNow HRSD (Senior) Consultant Function: Advisory - Advisor: Roles & Responsibilities: As a ServiceNow HRSD (Senior) Advisor you are responsible for assisting KPMG’s clients on how to use their ServiceNow HRSD application. You will provide in-depth knowledge of the ServiceNow HRSD application and take part in every aspect of the implementation from analyzing the client’s business requirements to configuring the ServiceNow HRSD application to meet these requirements. Your detailed responsibilities are: Collaborate with stakeholders throughout the client organization to capture and document a comprehensive set of business requirements. - Gaining full understanding of the client’s current business processes - Execute FIT/GAP workshops and define target process designs aligned with ServiceNow HRSD capabilities. - Configure the ServiceNow HRSD application to achieve the client’s business requirements. - Create the functional designs and collaborate with the technical (offshore) team for any gaps (interfaces, custom development …) that should be solved. - Write test scenarios and execute functional testing. -...