Sr. Business Analyst, Digital Transformation & Technology

Job description

How We Work At Chick-fil-A Chick-fil-A, Inc. ('Chick-fil-A' or 'the Company') Staff members play a vital role in achieving our strategic goals by developing their skills, fostering inclusive teamwork, and embracing innovation. All Staff are expected to contribute to a compelling future by inspiring and motivating those around them. Growth and development are essential at Chick-fil-A. We want Staff to seek new perspectives and adopt new methods to drive continuous improvement and adaptation to evolving business needs. Lastly, we ask Staff to seek wisdom, expect the best, accept responsibility, respond with courage, and think others first. Our Flexible Futures Model offers a healthy mix of working in person (currently a minimum of 8-10 days per month) and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community. Overview: The Senior Business Analyst serves as a subject matter expert for all Direct-to-Consumer (D2C) Channels, including the Chick-fil-A app on Android & iOS, and Web Ordering, possessing a deep understanding of each platform's unique nuances and challenges while focused on offers, rewards, tiers, and campaign-based feature...